Refund Policy

Last updated: 01 Jan 2024

Thank you for choosing TOPNOTCH DIGITALS for your learning needs. We are committed to providing you with high-quality courses and a positive learning experience. This Refund Policy outlines the terms and conditions under which refunds may be granted for courses purchased on our website.

1. Refund Eligibility:

  • Refund requests must be submitted within 3 days from the date of purchase.
  • To be eligible for a refund, the course must not have been completed, and no course completion certificate should have been issued.

2. Exceptions:

  • No refunds will be issued after 7 days from the date of purchase.
  • Refunds will not be granted for any course that has been completed, or if a course completion certificate has been issued.

3. How to Request a Refund:

  • To request a refund, please send an email to hello@topnotchdigitals.com with the subject line “Refund Request – [Course Name]”.
  • In your email, include your full name, the email address used for the purchase, the name of the course, and a brief explanation of the reason for your refund request.
  • Allow 5 business days for our support team to process your request.

4. Refund Process:

  • If your refund request is approved, the refund will be issued to the original payment method used for the purchase.
  • Refunds may take 14 business days to appear in your account, depending on your financial institution.

5. Course Modifications or Cancellations:

  • In rare circumstances, TOPNOTCH DIGITALS may need to modify or cancel a course. In such cases, registered participants will be notified, and suitable alternatives or refunds will be provided.

6. Contact Information:

  • If you have any questions about this Refund Policy, please contact us at hello@topnotchdigitals.com

TOPNOTCH DIGITALS reserves the right to amend this Refund Policy at any time without notice. Please review this policy periodically for updates.

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